CONTEXT-SETTING
The map is not the territory. Though, we first need to identify the stakeholders involved and understand how they relate to each other. Mapping this allows us to shed a light on potential areas of intervention.
We gather quantitative data and translate it into a visual infographic, which we then compare to the qualitative observations we gathered from real life interventions, such as, personal interviews and shadowing. This is a useful way to dive deep in the field of inquiry to better understand behavior patterns.